trouble: Sketch of Hermoine from Harry Potter with "Bookworms will rule the world (after we finish the background reading)" on it (Default)
[personal profile] trouble
We have started the process of attempting to get Don health care.

Logically, this should be simple: Canadian moves from one province to another, Canadian receives health care using Canadian's health care card from previous province until residency requirements are met for the new province's health care to kick in.

In practice, things are very different. Don's spent two days on the phone with various people about getting a doctor in the city. Ha ha, ha ha ha.

First call was to the HealthCareConnect people to find a GP that was taking patients. They will not help him because in order to use HealthCareConnect one needs to have a valid Ontario Health Care Card. Don cannot get a valid Ontario Health Care Card until October. We think. It might be longer.

HealthCareConnect refers Don to a website. The website is woefully out of date. He finally finds a GP that is taking patients and that doctor's office says "Well, awesome, but you have to register with HealthCareConnect before we can take you."

So, Don calls back HealthCareConnect and someone there feels sorry for him and kicks him up a level. That person reveals that she can give him phone numbers for some "community care centers" that are required to take him even if he doesn't have an Ontario health care card, but they're basically like walk-in clinics. There is no regular GP that you'll see (necessary for someone like Don who has a wide variety of health issues, is using a wheelchair full time, and needs careful prescription management) and they don't prescribe the medications he uses to manage pain.

Okay then. I call up our MPP's office. At first I am told that, no no, you can immediately just go into a Service Ontario office and get your health care sorted. The three month waiting period is only for newcomers to Canada. This is fascinating to me as it contradicts absolutely everything else I have ever read and would make Ontario unique amongst Canadian provinces. I ask him to confirm and he spends some time looking at websites and declares that things are "a bit unclear." He tells me that he'll call his contact at the Ministry of Health and get back to me.

So, here we are. Don has enough medication to cover him for a month. With some of his medication, if he can't get a new scrip, he will die. (Slowly, granted, so probably something could be sorted before he slipped into a coma, but who the fuck knows.) Now it's no longer a matter of "medication is expensive", it's a matter of "can we even get it?"

But gosh, if only cripples were more positive thinkers, everything would be easier.

Oh, and by the way: If Don were moving into a long-term care center, then he'd automatically get an Ontario health care card.

Date: 2011-08-23 05:20 pm (UTC)
zingerella: Capital letter "Z" decorated with twining blue and purple vegetation (Default)
From: [personal profile] zingerella
I think when R. moved here last winter, in terms of getting a doctor, he just called my G.P., who takes new patients who are family and friends of current patients. If you want, Trouble, I'll give you her information. There was no messing about with HealthCareConnect or any such nonsense. However, she's kind of oversubscribed, so she may not be taking any new patients who are not actually related to me.

Can Don use his NS health coverage while he waits, or does that work only for emergency health care?

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